Responsible Gaming

Responsible Gambling at Canberra Pokies

Understanding Safe and Balanced Habits

Gambling is a form of entertainment, but it's essential to maintain safe and balanced habits. Set realistic expectations about winning or losing, and never chase losses.

• Treat gambling as an occasional leisure activity, not a regular source of income.
• Establish a budget for your gaming sessions and stick to it.
• Monitor your bankroll closely and avoid overspending.

Responsible Budgeting and Bankroll Management

Effective bankroll management helps you enjoy online gaming while minimizing risks. Here's how:

1. Set a budget: Determine the amount of money you're willing to spend on online gaming each month.
2. Monitor your bankroll: Keep track of your available funds, making sure not to exceed your set limit.
3. Adjust as needed: Reassess and adjust your budget whenever necessary.

Deposit, Loss, Wager, and Session Limits

Setting limits helps you maintain control over your online gaming experience:

• Deposit limits: Set the maximum amount you can deposit each day or month to avoid overspending.
• Loss limits: Establish a limit for cumulative losses within a set period (e.g., weekly).
• Wager limits: Define your betting limits for individual games or sessions.
• Session time reminders: Receive notifications when it's been an extended period since you last logged in.

Cooling-Off Periods and Self-Exclusion Tools

These features give you peace of mind, allowing you to step away from online gaming:

1. Cool-off periods: Set a short break (24 hours to one week) where deposits or gameplay are restricted.
2. Self-exclusion tools: Lock your account for an extended period (6 months to permanent).

Account Verification and Age Restrictions

Canberra Pokies is committed to protecting minors from online gaming risks:

• Age verification checks: Ensure that all registered members meet the minimum age requirement of 18 years old.
• Proof of age documents: Accept legitimate identification and proof-of-age documents when registering or accessing your account.

Protection of Vulnerable Players

We prioritize support for those who might be more vulnerable to problematic gambling:

• Identification of risk players: Collaborate with organizations specializing in supporting people at risk of developing a gaming problem.
• Referral mechanisms: Partner with these organizations, enabling responsible users to receive guidance or assistance.

Warning Signs of Problematic Gambling

Recognizing the signs of excessive or disordered behavior will help you prioritize your well-being:

1. Preoccupation: Spending an inordinate amount of time thinking about online gaming.
2. Withdrawal symptoms: Feeling irritable, anxious, or restless without access to online games.
3. Tolerance: Needing more frequent or higher-stakes wagers for excitement.

Support Organisations and Professional Help Resources

Don't hesitate to seek assistance:

• Local support organizations (e.g., Gambling Help Online)
• International resources (e.g., GamCare, Gamblers Anonymous)

Responsible Bonus Usage

Canberra Pokies promotes responsible bonus usage by adhering to regulatory requirements and best practices.

• Bonus terms: Clearly outline any bonuses offered.
• Wagering limits: Ensure bonus wagers are in line with standard industry guidelines.

Safer Gambling During Slots, Live Casino, Sportsbook, or Promotional Play

Maintain a balanced approach:

1. Slots and live casino: Manage bankrolls during these types of games using strategies like Martingale (not recommended).
2. Sportsbook and promotional play: Avoid excessive involvement in promotions, especially when wager requirements are high.

Mobile Gambling Awareness

Protect yourself while on-the-go:

• Set limits for mobile deposits.
• Establish a time limit between gaming sessions via your device's clock.

Family/Device Protection Measures

Empower your household members to control online spending and usage:

1. Shared devices: Use features that block access to certain websites or apps during set hours.
2. Parental controls: Limit children's exposure to internet risks with built-in parental setting tools on some devices.

Account Security and Player Protection

We value the safety of your personal information and online experience:

• Utilize secure password management practices.
• Stay informed about ongoing software updates, addressing any potential vulnerabilities or security concerns.